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Privacy Policy

Recharge Wellness EAP

Updated: January 2026

Recharge Wellness EAP (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use the Recharge Wellness EAP app and related services (the “App”).

By using the App, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide our services effectively and securely. This may include:

  • Personal Information: such as your name, email address, employer-provided access details, and account credentials

  • Wellness-Related Information: information you voluntarily provide through assessments, questionnaires, or interactions within the App

  • Usage Information: basic technical data such as app usage patterns, device type, and log data for performance and security purposes

You may choose not to provide certain information; however, this may limit access to some features of our site and App.

2. Confidentiality of Information

All information collected through Recharge Wellness EAP is held in strict confidence.

  • Your personal and wellness-related information is not shared with your employer

  • Your information is not sold, rented, or disclosed to any third parties

  • Your data is not shared with external partners, advertisers, or marketers

Your participation and use of the App remain private.

3. How We Use Your Information

We use your information solely for the following purposes:

  • To provide and improve the App and its features

  • To deliver wellness and EAP services

  • To communicate with you regarding your account or support requests

  • To ensure system security, integrity, and performance

We do not use your information for advertising or profiling.

4. Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or disclosure.

Access to personal information is restricted to authorized personnel only and is used strictly for the purposes outlined in this policy.

5. No External Data Sharing

Recharge Wellness EAP does not share your personal or wellness information with:

  • Employers

  • Insurance providers

  • Third-party vendors (except where required to securely operate the App, and only under strict confidentiality obligations)

  • External partners of any kind

6. Data Retention

We retain personal information only for as long as necessary to provide services or as required by law. When information is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Withdraw consent where applicable

Requests can be made by contacting us using the information below.

8. Children’s Privacy

Recharge Wellness EAP is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the App, and the effective date will be updated accordingly.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us via our Contact Us page.

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